At GEICO, we always strive to respond to your questions and concerns as soon as possible. A GEICO customer service agent cannot make decisions about insurance claims and does not set premium rates. Keep in mind that if you call GEICO to purchase a policy, your call will be answered by a licensed insurance agent. Some of the most common complaints about GEICO customer service revolve around the inability of GEICO customer service representatives to explain increases in premiums or accelerate roadside assistance services when customers need a trailer.
The next best way to talk to their customer support team, according to other GEICO customers, is to call the auto insurance department's 800-861-8380 phone number. GEICO customer service representatives and telephone insurance agents can address and resolve many issues, such as initiating, changing and canceling policies, opening new claims, following up on claims, answering questions about coverage and premiums, and investigating billing transactions. Government Employees Insurance Company, better known as GEICO, is an auto insurance company operating in the United States. In addition to calling, the next favorite option for customers looking for help is to call 800-861-8380 to get car insurance.
Consumer opinions about GEICO customer service vary: some people praise the good service they have received, while others express frustration with the way GEICO customer service agents have dealt with and handled their concerns. You may need to talk to your insurance agent or take your case to GEICO to achieve the resolution you want. This is GEICO's best phone number, current real-time waiting on hold, and the tools to bypass those phone lines and contact a GEICO agent directly.