Before submitting your concern, contact the insurance company and allow them an opportunity to resolve your problem. Most issues can be resolved within 30 days. Our department manages the financial responsibilities of the state of Florida. Once your claim has been resolved, take some time to re-evaluate your insurance coverage to ensure that you have adequate protection against any future claims for damages or civil liability and that you are comfortable with the insurance company you have chosen.
The Division can help you with your insurance issues related to companies that issue policies in Florida that include property and accident insurance companies, health, life, annuities, disabilities, long-term care, guarantees, bonds and property titles. If you have filed an insurance claim and you have filed an auto insurance claim but are not satisfied with the outcome, there are several steps you can take to get a solution. Policies purchased in another stateIf your problem is not related to an insurance policy purchased in Florida, contact the appropriate state insurance office.